Business Policies

As a B2B wholesaler, Kidstoy Global focuses on providing factory-direct products at competitive prices. Our return policy is structured to support long-term business partnerships:

• 7-Day Quality Inspection: Upon receipt of goods, buyers have 7 calendar days to inspect the order. Any quality discrepancies must be reported within this period.
• No Unconditional Returns: Due to the nature of wholesale pricing and logistics, we do not accept unconditional returns for non-quality issues.
• Damaged Goods: If products arrive damaged during transit, please provide photographic evidence and shipping documents immediately for claim processing.
• Resolution: Valid quality claims will be resolved through replacement in the next shipment or credit towards future orders.

At Kidstoy Global, we value your business privacy. We only collect essential information required to process your orders and provide customer support.

We do not sell or share your business data with third parties except for essential logistics and payment processing partners. All data is handled in accordance with international trade safety standards.

All transactions with Kidstoy Global are subject to our standard wholesale terms:

• Pricing: Prices are quoted EXW/FOB unless otherwise specified and are subject to change based on raw material costs.
• Payment: Orders are confirmed upon receipt of deposit. Final balance is required before shipment.
• Compliance: All our toys meet international standards (CE, ASTM, RoHS). Buyers are responsible for local import compliance in their specific regions.